Privacy Policy

Your privacy is important to us. This policy outlines how we use your personal data, and other parties involved, including partners, suppliers, agencies and service providers.

By using our services or registering an account with us, you irrevocable accept, consent and agree to be bound by our privacy policy including any additional terms and policies referenced herein.

We may update this policy from time to time. We may inform you of these changes via email or other means of communications. To be aware of our latest updates, please be sure to check our website from time to time.

Type of personal data we collect

The personal data we collect may include but is not limited to your name, address, contact information and any other details you have chosen to provide for the purpose of using our services.

It may be obligatory for you to provide us with certain information for us to provide you with the relevant products and services. In the event that you decline to provide such data, our ability to provide you with relevant products and services will be affected.

It is your obligation to ensure that your personal data are current and accurate, and to promptly inform us of any changes. You have rights over your personal data. You have the right to request access to your personal data, to request us to correct your personal data, and to withdraw any consent you grant to process your personal data. Upon such request, we may need you to provide further information to verify your identity as part of our commitment to keep your data secured. Notwithstanding the above, in accordance with the PDPA, we may refuse to comply with your request for access or correction to your personal data and if we refuse to comply with such request, we will inform you of our refusal and reason for our refusal.

Sources of your personal data

We collect the data through details provided by you when you fill out a form, call us or enter information on our site.

We may also collect your personal data from third parties such as publicly accessible sources; legal database or records; our affiliates; regulatory bodies; and any other sources that have your consent to share your personal data with us.

Disclosure of your personal data

By using the Lively Grocer online store, you accept and give your unconditional consent that we may use any and/or disclose your personal information in any manner as described in the Privacy Policy.

Parties to which we may make such disclosure include our affiliates, sponsors, financiers, auditors, consultants, lawyers, and advisors; prospective investors; event organisers; marketing agencies or other business partners, social media channels and websites; credit reference agencies; government bodies; any parties which you have given us your consent to disclose your personal data to; or any to which disclosure is provided for under applicable law or required by any relevant regulatory authority.

Third party

Our website and social media channels may contain links to other websites operated by other parties, such as our business affiliates, merchants or payment gateways. We are not responsible for the privacy practises of websites operated by these other parties. You are advised to check on the applicable privacy policies of those websites on how they handle information collected from you.